I went to Live Chat a month ago and they said putting the item number in the description was ok. But if a seller had their user name it in, I could not do this. That, I could not directly or indirectly mention their name. But they did say I could post the item number. I have this saved also..
But the night Brians got pulled I went and asked them this..
This was thier reply..
eBay if your watching this?? I still love ya ,but you need to have a meeting yourself on these rules with your staff.
I changed the "Live Chat helpers Name" to protect her...
Here's the transcript of your conversation
Your chat session started.
lilys_things@hotmail.com: Hi there , if someone send this through Q&A's can I post it in my auction?
lilys_things@hotmail.com: Q: Hi there..great auction..were watching..would you mind watching mine too? #5599238346 Thanks and good luck!
Bre B.: Hello and welcome to eBay Live Chat. My name is Brenda. I sincerely apologize for the delay and I appreciate your patience. Thank you for typing out your message in advance. One moment please while I review your concerns
lilys_things@hotmail.com: Thanks Bre
Bre B.: Thank you for waiting, I understand your concern regarding this, I don't see anything wrong with posting this question on your listing, I have seen several items listed on the site with questions such as this posted, actually quite a few of the most watched items on the eBay pulse have questions such as this listed on them.
lilys_things@hotmail.com: Yes that is true. I want to FILE a BIG COMPLAINT
Bre B.: Okay, what is your complaint against please?
lilys_things@hotmail.com: My friend _______, they keep pullling his auctions. FOR NOTHING.
lilys_things@hotmail.com: They just pulled him for this
lilys_things@hotmail.com: We would like to take this opportunity to let you know what part of your listing is not permitted. Your listing(s) contains the following information: Q: Hi there..great auction..were watching..would you mind watching mine too? #5599238346 Thanks and good luck! A: Sure will. Thank you.
lilys_things@hotmail.com: they pulled him for this? They pulled his last auction? He is being targeted. This is getting sad
Bre B.: Thank you for clarifying, I apologize for the situation, however as this is General Support chat, we cannot verify why the listings have been removed, we do not have the specific training for that, also we cannot discuss another members account with another member
lilys_things@hotmail.com: I'll send him here
lilys_things@hotmail.com: thanks
Bre B.: However I can provide you with information on how to contact our Trust and Safety department, if your friend would like to contact them directly to find out more about why his listings were removed and if it is due to that question
lilys_things@hotmail.com: that will be all
lilys_things@hotmail.com: Please do ..
Bre B.: Okay, would you like information on how to contact Trust and Safety?
lilys_things@hotmail.com: Yes
Bre B.: Okay, one moment please
lilys_things@hotmail.com: ty
Bre B.: Thank you for waiting, please advise your friend to use the information below to contact our Trust and Safety department:
Bre B.:
http://pages.ebay.com/help/contact_u...n=Continue+%3E
lilys_things@hotmail.com: thank you